Vehicle Technician
Department: Aftersales / Workshop
Reports To: Workshop Controller / Service Manager
Role Purpose
The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards.
Key Duties and Responsibilities
Vehicle Maintenance and Repair
Carry out servicing, maintenance, and repair work on vehicles
Diagnose mechanical and electrical faults
Complete repairs accurately and efficiently to manufacturer standards
Road test vehicles where required
Diagnostics and Fault Finding
Use diagnostic equipment to identify faults
Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems
Rectify faults right first time to minimise repeat work
Workshop Performance
Work to efficiency and productivity targets
Accurately complete job cards and service documentation
Support workshop workflow and productivity
Quality, Compliance and Safety
Ensure all work complies with manufacturer standards and warranty requirements
Follow health and safety procedures and workshop policies
Maintain a clean, safe, and organised working environment
Customer Support
Provide clear and accurate technical information to Service Advisors
Support high levels of customer satisfaction
Skills, Knowledge and Experience
Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City and Guilds)
Previous experience in a dealership or independent workshop
Good mechanical and electrical knowledge
Experience using diagnostic equipment
Full UK driving licence
Personal Attributes
Reliable and professional
Quality:focused with strong attention to detail
Able to work independently and as part of a team
Proactive and motivated