We are actively searching for a highly motivated individual in Northern Ireland to join our telecom sales team.
Rob Girvan, Head of Telecom Sales Development & Operations
Looking to build a career in Telecom sales, not just another outbound job?
Join Simplicity Group and become part of a company where people stay, grow, and progress. We’re proud that our team includes staff who have been with us 2 years, 5 years, and even 15 years — with real career journeys from SDRs into Business Development Managers, Sales Managers, and Account Managers.
Why Join Simplicity Group?
At Simplicity Group, we don’t just offer jobs, we build careers. We invest heavily in staff development and career progression, making sure you have the support, training, and opportunities to move forward in your career.
We’re proud to say we’re not a high-churn call centre environment. Our staff turnover is extremely low, just like our customer churn. That stability, combined with our 5-star Glassdoor ratings and strong Google reviews, reflects the culture of teamwork, loyalty, and dedication across the company.
Working here means being part of a collaborative, supportive environment where your effort is recognised, your career can grow, and your success is rewarded.
Department: Telecoms
Project Location(s): Northern Ireland
The Role
This position is focused exclusively on our Telecom division. As a Telecom Outbound Sales Advisor (SDR), your role is to generate new business opportunities for our B2B Telecom solutions such as UCaaS, CCaaS, VoIP phone systems, broadband, and business mobile.
You will be responsible for qualifying leads and booking appointments exclusively for our Telecom Sales Team. This ensures you can become a true specialist in telecoms while contributing directly to business growth.
Key Responsibilities
* Lead Generation – Research and identify business opportunities for our Telecom solutions (UCaaS, CCaaS, VoIP, broadband, business mobile)
* Prospecting – Contact potential customers via phone, email, LinkedIn, and other channels
* Qualification – Understand customer telecom needs, challenges, and buying triggers
* Appointment Setting – Arrange meetings and demos for the Telecom Sales Team
* Relationship Building – Nurture prospects to build long-term opportunities
* CRM Management – Maintain accurate records in Salesforce
* Market Awareness – Keep up to date with telecom industry trends and competitors
* Collaboration – Work closely with sales and marketing to maximise results
* Targets – Consistently achieve and exceed KPIs
What We’re Looking For
* Previous experience in outbound sales, telesales, SDR, or a similar role
* A track record of hitting/exceeding targets in a sales environment
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* Self-motivated, resilient, and results-driven personality
* Familiarity with CRM systems (Salesforce experience is a bonus)
* Interest in telecoms/technology solutions
Job Type: Full-time, Permanent
How to Apply
Send your CV via Indeed or email it directly to: hr@simplicity.group
Alternatively reach out directly to our Head of Telecom Operations and Sales Development Manager, Rob Girvan on Linkedin or by calling our head office number on 02890 664002
* Modern office environment with an excellent company culture.
* Regular company and team social events, including Summer and Christmas parties.
* Commission opportunity
* 1 additional annual leave day for each year of service (capped at 5 additional days)
TheSimplicity Group was awarded‘Customer Service Company of The Year’
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