Role Responsibilities
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service every day.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking approach.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package Description
About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment.
We offer a wide range of benefits to support your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, including financial education tools and salary advances
* Seasonal incentive schemes
* Opportunities to apply for Retail Apprenticeships
* Access to learning and development resources
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you are interested and align with your career aspirations, please apply now.
We reserve the right to close the vacancy once sufficient applications are received. Early application is advised.
Location: 140/140A Castle Square, Weoley Castle, United Kingdom
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