Clintons - Retail Supervisor - Inverness
Key Responsibilities:
Team Support: Lead, motivate, and inspire the sales team, ensuring they provide excellent customer service and maintain store standards.
Customer Service: Offer friendly, knowledgeable assistance to customers, helping them find the perfect cards and gifts for every occasion.
Stock Management: Assist in inventory control, stock replenishment, and ensuring the store is always well-stocked with high-quality products.
Visual Merchandising: Help create attractive displays and maintain a visually appealing store environment.
Operational Duties: Assist with opening and closing the store, cash handling, and maintaining store organization and cleanliness.
Sales Performance: Support the team in achieving sales targets, monitor performance, and identify opportunities for improvement.
Problem Solving: Address customer concerns, resolve issues, and support the store in maintaining a high level of customer satisfaction.
Key Skills and Experience:
Previous retail experience, ideally in a card, gift, or similar retail environment.
Strong communication skills and a passion for customer service.
Ability to lead by example, motivate a team, and create a positive store environment.
Excellent organizational skills and the ability to multitask.
A keen eye for visual merchandising and store presentation.
Flexible and adaptable, willing to take on new challenges.
What We Offer:
Competitive salary and benefits.
A fun, creative, and supportive work environment.
Opportunities for growth and career development.
Employee discount on store products.
If you're a proactive, friendly, and dedicated individual who enjoys leading a team and delivering great customer experiences, we'd love to hear from you
Job Types: Part-time, Permanent
Pay: From £12.31 per hour
Expected hours: 14 per week
Benefits:
* Employee discount
* Store discount
Work Location: In person