PLEASENOTEThisrolerequiresaminimumof3daysaweekintheoffice.BusinessSupportAssistant Pleasereadthebelowrequirementsbeforesubmitting:BusinessSupportAssistant Qualitiesthatareessentialforthisrole.We'relookingforsomeonewhoisgenuinelyresilientandthrivesinhigh-pressureenvironments,asthepacehereisextremelyfastandoftenrequiresquickthinkingandadaptability.Theabilitytomulti-taskefficientlyandtoahighstandardiscrucial,andbeinganexcellentteamplayerwillhelpyousucceed,ascollaborationisattheheartofwhatwedo. Youlloftenfindyourselfhandlingchallengingphonecalls,soitsimportanttomaintainprofessionalismandempathyatalltimes,ensuringthateveryoneyouinteractwithfeelsheardandsupported.Attentiontodetailisalsoamust,aswevalueaccuracyandthoroughnessineveryaspectofthejob.We'rekeentofindsomeonewholearnsquicklyandcanhitthegroundrunning,embracingthefastpaceandtheever-changingnatureoftheworknotwodaysareeverquitethesame! Ifthissoundslikeyou,wereexcitedtoseehowyoucancontributetotheteamandgrowwithus .BusinessSupportAssistant SUMMARYOFRESPONSIBILITIESANDDUTIES:BusinessSupportAssistant Toupdatefamilyrecordsonfileandmakesureallinformationusuptodareandcorrect. Toanswerahighnumberofphonecallsfromfamiliesandprofessionals. Toputreferralsonthesystemwithintimescales. LiaisewiththeBusinessSupportManager,,otherinternaldivisionsanddepartments.Confidencetointeractinamulti-agencysetting(i.e.Police,Schools,HealthProfessionalsetc). MaintenanceofelectronicrecordsandsystemsensuringthataccurateandappropriateinformationisavailabletoManagerswhenrequired. ResponsiblefortheaccurateinputofdataontoLiquidlogicandEHM. Takepartinregularsupervisionincluding(PADS)theCouncilsPersonalAppraisalDevelopmentSchemeandundertaketrainingasappropriate.Attendteammeetings. HaveanunderstandingandcommitmenttoBromleysEqualOpportunitiesPolicy. Undertakeanyotherdutiescommensuratewiththelevelofthepost,asrequiredtoensuretheefficientandeffectiverunningoftheDepartment/Section