Job Description
Job Role; Collections Team Leader
With our Client we are looking to appoint a Collections Team Leader.
WHAT YOU CAN EXPECT AS THE COLLECTIONS TEAM LEADER;
1. Annual Salary of c £32,
2. Annual Performance related Bonus – 10% of Annual Salary
3. Hybrid working – after probation – 3 days Office and 2 days Home
4. 25 days holiday – plus Bank Holidays
5. Pension
6. Healthcare
7. Retail Discounts across various outlets
8. Plus much more!!
THE ROLE OF THE COLLECTIONS TEAM LEADER;
To mentor a team of Credit Control / Collections Assistants on a day to day basis – to include;
9. Training and Development
10. Daily set up and review of KPIs
11. Performance Reporting
12. Hold 1 – 2 – 1’s and Appraisals
You wiill also work to assist the team with Credit Control / Collections issues – to include
13. Assisting with Credit Comtrol / Collection escalated issues
14. Daily work Internally and Externally with Treasury / Sales Ledger and Finance and also with Clients to resolve issues
15. Agreeing and implementing Payment Plans – Client actions
16. Reconciliation of problem Accounts
17. Attend Collections Team Meetings
18. Ad hoc duties