[TPUK] Salary Dependant on experience Location Hybrid with ability to commute to key TP UK Site (Glasgow / Manchester / Bristol) Contract Permanent Hours 37.5 hours per week. Flexibility required Role Overview You will be accountable for the successful delivery of strategic Projects and Change within a fast paced environment. This will include operational and business change, IT change governance and strategic activity as defined by the business through the effective management of multi-disciplined project teams and using planning tools including MS Project and wider MS Office tools. You will have demonstrable experience of working with conflicting deadlines in a pressurised environment and be comfortable providing quality solutions at pace. You will have experience in managing, coaching and developing professional teams and have significant skills and experience in Client relationships and Exec level reporting and engagement. The ideal candidate must have experience in account management, 3rd party (Internal and External) vendor management, project management and/or operations management within a Contact Centre environment. You must be able to manage simultaneous complex projects and work across internal and external teams and demonstrate an ability and experience of conflict management