Job type: Permanent Location: Wrightbus Closing date: Thursday 19 Feb 2026 08:00 Job Summary: Wrightbus is the fastest growing production company in Europe. We are looking for a Warranty Engineer. The Warranty Engineer is responsible for ensuring the effective management, analysis, and resolution of product quality concerns arising in the field. The Role: Analyse warranty claim data to identify emerging issues, trends, and patterns affecting product performance or reliability. Investigate field failures by reviewing technical reports, customer and field team feedback, to determine recurring failure modes. Lead cross-functional problem-solving activities with Engineering, Manufacturing, Quality, and Suppliers to resolve warranty-related issues. Develop and implement corrective and preventive actions with key stakeholders to reduce repeat failures and improve product robustness. Validate supplier responsibility for failures and ensure accurate records, to allow for recovery of costs. Support containment activities for critical or safety-related issues, ensuring timely communication and escalation. Prepare technical reports and presentations to communicate warranty performance, risks, and recommendations to leadership teams. Review and validate warranty labour times, parts replacements, and repair processes to ensure accuracy and efficiency. Collaborate with Production, Engineering and Quality teams to provide feedback from the field and influence design and process improvements. Maintain and update warranty databases, dashboards, and documentation to ensure data integrity and accessibility. Participate in product design reviews to provide input on historical warranty issues and potential risks in new models. Support customer satisfaction initiatives by improving responsiveness to recurring or high-impact warranty concerns. Review and interpret warranty policies to ensure consistency and compliance across dealers and regions. Conduct cost analysis to track warranty spend, identify major cost drivers, and support budgeting or cost-reduction initiatives. Coordinate part return processes with dealers, logistics, and suppliers to enable effective technical investigation. The Requirements: Minimum of 4 GCSE's (or equivalent) to include English and Maths at Grade C or above. HND/HNC in manufacturing/engineering related discipline (or equivalent). or A minimum of 10-years' experience working in a Quality/Engineering role. or A minimum of 5-years' experience working in an automotive/vehicle repair role. Previous experience in an Engineering/Manufacturing/Quality environment. Demonstrate the use of RCA methodology Proficient in the use of Microsoft Excel Excellent analytical and problem-solving skills. Positive role model and influential. Excellent communicate skills both verbally and in writing. Strong organisational and planning skills with the ability to work under pressure to meet multiple deadlines. Ability to work on own initiative and contain problem-solving abilities. Ability to be flexible and adaptable to meet the requirements of the role. The role may involve working at various locations from time to time. The Benefits: Discretionary bonus Life Insurance Medicash scheme Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's. Free car parking Canteen Career progression Professional development Flexitime #WBStaff To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.