Job Overview
Lister House Surgery located in Hatfield, are seeking receptionists/administrators to join their friendly practice team. These positions can be offered on a full or part-time basis working various shift patterns. Morning shifts would start at 8am and afternoon shifts would be 12pm - 6.30pm. Full days would be 8am - 6.30pm. Hours and days can be discussed at interview but we are flexible so please do apply.
Responsibilities
* Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
* Process appointments, visits and telephone consultations as required
* Register new patients
* Process repeat prescriptions
* Undertake a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
* Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
* Update internal systems
* General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.
* Lister House Surgery has strong clinical and administration support and excellent working relationship with our primary care network.
Practice Information
* List Size 14,000 patients.
* SystmOne practice, users of Ardens and AccuRx.
* Excellent, modern purpose-built premises on single site.
* Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation.
* Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars.
* Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse led minor illness and chronic disease clinics.
* Training practice.
* Flexible session times to suit GP needs.
* Low home visit rate, supported by home visiting service.
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