Overview
We are seeking an experienced Accommodation Manager for a 12-month fixed-term contract. The successful applicant will lead a small team to deliver a high-quality, customer-focused service for students, staff, and stakeholders.
Responsibilities
The postholder will be responsible for the delivery of all of Keble’s accommodation services. This includes oversight of accommodation for Fellows and students across Parks Road and the HB Allen Centre (HBAC); EMBA and MMPM students; and all commercial group, B&B, and guest/alumni bookings. See the Job Description for a full list of responsibilities.
The successful candidate will be confident engaging with and presenting to a range of University, College, and external stakeholders, and possess strong management skills.
Skills and experience
* Proven experience working as an Accommodation Manager within an Oxford College or a university-based establishment
* Demonstrable experience using the full Kinetic Solutions system package
* Significant, hands-on experience managing accommodation allocations at scale
* Experience managing and maintaining large volumes of data across an organisation
* Strong people management and leadership experience, with a proven ability to motivate and inspire teams to achieve departmental objectives
* Excellent stakeholder management and customer service skills, including experience handling and resolving complaints
* Experience supporting a diverse customer base, including tenants with complex or additional needs
* Knowledge of current landlord and tenancy legislation, guidance, and best practice, including of the Renters’ Rights Act
* Advanced IT skills, with strong proficiency across Microsoft Office applications
* Experience working effectively across functions, with excellent attention to detail
* Ability to analyse and interrogate data to inform decision-making and evidence service improvements
* Strong financial awareness, with the ability to manage budgets and resources effectively
* A detailed understanding of accommodation provision, with a commitment to knowing the service ‘product’ in depth
* Experience producing written reports and delivering presentations to senior management
A full Job Description, Person Specification and Advert are available via our website: www.keble.ox.ac.uk/vacancies/
How to apply
Please send your CV (no more than 2 pages), plus a covering letter explaining how your skills and experience match the requirements of the vacancy, to hrofficer@keble.ox.ac.uk. Only applications submitted via email will be considered.
The closing date for applications is midnight on Sunday 1 February 2026. Interviews are expected to take place the w/c 9 February 2026.
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