Job ID: 3107135 | Amazon Data Services UK Limited
We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within networking scaling. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovatively. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
* Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
* Installation and commissioning network solutions.
* Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction.
* Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
* Participate in the migration, basic configuration and rollout of new or upgraded hardware.
* Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
* Collaborate with various stakeholders to remove project obstacles.
* Completing Scaling activity within internal Service Level Agreements (SLAs).
* Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
* Ability to travel within geographical work area is required, up to 20% travel outside traditional work area may be required possibly including international travel.
A day in the life
A day in the life of an ID Technician is exciting and varies from day to day with a range of responsibilities, including patching fibre connections, troubleshooting link issues using our internal applications with careful planning, especially when spanning across separate data centers in different regions. We also handle hardware installation in racks, device configuration and upgrades, as well as executing scripts. Collaboration with multiple teams is crucial whilst working on projects as we maintain regular progress updates. Access to internal systems to keep data up-to-date and use internal resources to dive deep and to keep learning.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic Qualifications
* CCNA or equivalent level networking certification, or High school or equivalent diploma
* Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
* Experience defining data center system-level architecture, specifying/documenting performance and equipment requirements to vendors and contractors, communicating conceptual designs, and creating/maintaining project documentation before, during and after construction
Preferred Qualifications
* Knowledge of networking protocols, to include HTTP(S), DNS, and TCP/IP
* Experience in large-scale data center network implementations and support
* Experience with virtualization (Hypervisors, VMware, Xen), or experience in Linux and Networking protocols and experience in managing and troubleshooting network
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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