Join to apply for the Logisitcs Call Handler role at Miller's Vanguard
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Join to apply for the Logisitcs Call Handler role at Miller's Vanguard
Salary £26,984 plus £2000 for weekend work (1 in 4)
Job Detail
Salary £26,984 plus £2000 for weekend work (1 in 4)
Job Description
Due to increased business growth an opportunity has arisen for a Call Handler to join our operations team at our FM centre in Bury.
Your Role
To plan and route engineers by job prioritisation efficiently.
Maximising productivity by minimising travel.
To advise our customers of the estimated time of arrival of the engineer
To work within our service level agreements
Answer calls promptly and professionally
The Successful Candidate
Must have previous experience working in a similar role
Previous geographical routing experience
Good communicator, with excellent verbal communication skills
High level of accuracy and attention to detail
Good level of computer literacy
Have the ability to multi task and juggle last minute changes
Familiarity with call-handling software
Company Information
Who are we?
Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.
Our service are as follows: –
Nationwide reactive maintenance
Hygienic Deep cleaning & Planned maintenance services
Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.
Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.
Our team of over 500 employees have the advantage of working in state-of-the-art working environments:
New (2021) Technical response centre
Award Winning research, Innovation, and recycling facility
Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Career Development
Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.
Why Join Us
Training in our City & Guilds accredited academy
Job Specific Uniform & tooling for all roles
Company wide fun days and charity events
Company Pension
32 days holiday
Regular staff ‘treats’ for employees and their families
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