At Bath & North East Somerset Council we have one overriding purpose to improve people s lives. Are you driven to support others in building confidence, skills, and long-term career success? We re looking for a dedicated and compassionate Information, Advice, and Guidance (IAG) Officer to join our Skills Connect team in Bath and North East Somerset. About the Role In this role, you ll support adults aged 18 and overincluding those who face the greatest barriers to employmentto build confidence, develop essential skills, and take meaningful steps toward lasting and sustainable work. You ll work one-to-one with individuals to understand their goals, challenges, and aspirations, offering tailored support every step of the way. You ll help people identify their strengths, explore career options, and overcome barriers to employment. Support will include CV writing, job searching, interview preparation, travel training, and in-work support. You ll also connect participants with training, volunteering, and placement opportunities, offering personalised career coaching to help them move forward. You ll work closely with local partners and services to ensure joined-up support, while managing your own caseload and keeping accurate records. About You The role requires experience in delivering one-to-one careers advice or coaching, particularly with individuals who may be vulnerable or face complex challenges. You ll need strong communication, problem-solving, and ICT skills, as well as the ability to work independently and meet project targets. A Level 4 qualification in Careers Development or IAG is desirable, or equivalent experience. A full UK driving licence and the ability to travel across Bath and North East Somerset is essential, as is an enhanced DBS check. Knowledge of local employment support services and multi-agency working would be a bonus. If you re committed to empowering people and want to make a real difference in our community, we d love to hear from you If you are interested in this post and require more details or just to chat through the role and what s involved, please contact Sarah Finch, Information Advice & Guidance Officer, on Sarah_Finch@BATHNES.GOV.UK or call 01225395330. Interview date: 22/07/2025 *Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council s at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. About Bath & North East Somerset Council. Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. Why Bath & North East Somerset Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits At Bath & North East Somerset Council we have one overriding purpose to improve peoples live. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity We are a Disability Confident Employer find out more at https://shorturl.at/ajrsW Please note that this role is subject to an Enhanced DBS Check. Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.