Role Overview Location: Central Reading Salary: Competitive Salary EMCOR Flex Benefits Working Hours: Monday to Friday 8.00 am to 17.00 pm (40 hours per week) Contract Type: Permanent Full Time Benefits: 25 days annual leave plus bank holidays, access to Flex Benefits (EMCOR UK discount scheme), Learning and Development opportunities and more. About EMCOR UK At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Job Purpose Provide timely and effective administrative support to the EMCOR UK security management team and the wider account. This will also include being the main point of contact for all stakeholders. What You'll Do Provide timely and effective administrative support to the EMCOR UK security management team and the wider account. This will also include being the main point of contact for all stakeholders. Consistently support senior manager in guiding the team to meet KPIs and deliver service requirements. Data Input for Performance Reports and presenting to senior management and the client. Analyse daily performance data to drive KPI delivery minimising the risk of financial penalties. Identify areas for improvement, fostering a team-oriented approach to delivering exceptional service. Manage data tracking systems to ensure security managers complete security related tasks and audits consistently and accurately. Manage a Finance Tracker, which involves processing agency billing, raising Purchase Orders (IFS), creating Work Orders, and drafting quotations for additional services. Maintain detailed and accurate records of security operations for audits and reviews. Maintain ongoing training tracker to maintain a high standard of security personnel. Actively participate in improvement workshops to explore and assess the systems and its features, introduce them to users, and provide training Providing guidance to security personnel to ensure adherence to company policies and procedures. Respond promptly to security events and coordinating with relevant teams and stakeholders. Support the recruitment, training, and scheduling of security personnel. Assist senior management in the development and implementation of security policies, procedures, and protocols. General Answer incoming phone calls in a professional manner and pass on messages. Any other duties as requested by Management within reason To promote the company Visions and goals. About The Role Who you'll be: Advanced administrative experience in a busy corporate environment. Excellent written and verbal communication skills. Must have an excellent command of the English language. Advanced IT Skills, including word, Excel, PowerPoint and Smartsheets. Highly adaptable approach to a demanding administrative function. Good interpersonal and organisational skills Ability to work on own initiative and as part of a team. SIA DS license desirable but not essential. Knowledge of the corporate security, government, HM forces, police sectors is highly desirable. EMCOR UK Benefits 25 Days holidays Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme – worth £500 per referral GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining Extensive Learning & Development opportunities, including opportunities for progression. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.