.Claims Handler page is loaded## Claims Handlerlocations: Wigan, England, United Kingdom: Newcastle Under Lyme, England, United Kingdom: Crewe, England, United Kingdom: Burnley, England, United Kingdomtime type: Full timeposted on: Posted 21 Days Agojob requisition id: R25_0000003991Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Commercial Insurance Claims Handler Location: North West (to be based from one of the following offices: Crewe, Burnley, Newcastle-Under-Lyme, Wigan) - On-Site Salary: £Negotiable + benefits We’re looking to add a Commercial Insurance Claims Handler to the team in the North West to ensure we provide the highest level of client care should they need to make a claim. Due to the regional claims setup we have were comfortable with having the new Claims Handler based out of any of the listed office locations as they all have existing claims teammates based from them. You’ll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim, where required seeking / providing additional information. This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement.The day to day:* Handle all claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.* Produce statistics, reports and information as required by Directors/Account Executives/Handlers on claims for clients.* Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.* Attend client meetings with Account Executives when required.What’s on offer:An excellent working environment where looking after our clients is prioritisedA negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays) Flexible Benefits and access to the annual company share save scheme (both post probation) An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation)Your Experience:* You’ll have sound working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.* Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients* Working knowledge of relevant legislation and regulatory requirements.* Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.* Knowledge of Acturis or similar broking / claims systems would be highly beneficialWe are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
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