Job Title: Customer Advisor Hours: Monday to Friday 8.00 - 4.30 pm Location: Bishop Stortford, must be able to drive Hybrid: 1-day WFH once fully trained Contract - Temporary, on going Hourly rate: £13.46 My client is seeking a customer experience advisor to join their team on a temporary on going basis with the possibility to go perm. The successful candidate must have previous customer service experience and admin, be resilient and have excellent. If you would like to work for a family business that is grown into the UK's leader in their field, get in touch today...! As a Customer Experience Advisor, you'll be the first point of contact for all customer enquiries playing a crucial role in delivering the exceptional service. Daily Responsibilities: ·Handle and resolve service-related queries across all channels, ensuring responses are timely, professional, and helpful. ·Accurately assess incoming enquiries and direct them to the right team, enabling swift, effective resolutions. ·Keep clients informed throughout the process, offering clear, proactive updates until their issue is resolved. ·Address concerns with empathy and professionalism-de-escalating issues and ensuring every customer feels valued. ·Keep customer data accurate and up to date in Business Central to support seamless future interactions. ·Contribute to team meetings, share insights, and h...