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Gateline customer service - east kilbride/ hairmyres

Glasgow (Glasgow City)
Blue Arrow
Service
Posted: 21h ago
Offer description

Station Gateline Assistant - Make Every Journey Matter!

Location: East Kilbride / Hairmyres (Must live within 45 minutes travel)

Salary: £26,731 per annum PRO RATA + 3% commission

Contract: Permanent, Part-Time (23 hours/week)

Hours: Flexible shifts including weekends

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Looking for a role where you can thrive, grow, and make a real impact?

Step into a rewarding career in rail travel with a leading organisation that puts people first. As a Station Gateline Assistant, you'll be the friendly face passengers rely on-making every journey smoother, safer, and more enjoyable.

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What You'll Do:

* Welcome and assist passengers, including wheelchair users
* Issue tickets and check travel documents
* Operate and monitor automatic gates for safety and flow
* Keep the gateline area clean, safe, and hazard-free
* Manage queues and ensure smooth passenger movement
* Respond quickly to changing flow rates and open gates as needed
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‍♀️ Who We're Looking For:

We're seeking friendly, proactive individuals who:

* Love helping people and making connections
* Communicate clearly and confidently
* Work well in a team and independently
* Are eager to learn and grow
* Can manage ramps (training provided)
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Why You'll Love Working With Us:

* ️ Generous holiday allowance
* Free & discounted rail travel for you and your family
* Enhanced family leave (maternity, paternity, adoption)
* Final Salary Pension Scheme
* ️ Exclusive discounts on shopping, fitness & healthcare
* ❤️ Life insurance (4x annual salary)
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We Celebrate Diversity

We're proud to be a Top Employer and Leader in Inclusion. We welcome applications from all backgrounds-including women, men, young people, LGBT+, disabled individuals, and ethnically diverse communities.

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✨ Ready to Start Your Journey?

If you're passionate about people and want a career that makes a difference-apply today and become part of something bigger.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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