Job Description
Job Description
Join Our Team as an Omnichannel Strategy Manager
Are you a strategic visionary with a passion for shaping next-generation customer engagement across digital and offline channels? We are seeking an experienced Omnichannel Strategy Manager fluent in Spanish or Italian to lead transformative brand campaigns from our Uxbridge office. This pivotal role offers the chance to influence global pharmaceutical brand strategies, working within a dynamic, matrixed environment and supporting exciting product launches across diverse markets.
What You’ll Do
* Develop and execute sophisticated omnichannel strategies that drive customer engagement and deliver measurable business impact.
* Translate brand visions into impactful customer-centric communication plans, leveraging insights and data analytics.
* Lead cross-functional teams, including marketing, medical, and digital partners, ensuring seamless campaign execution aligned with strategic objectives.
* Utilize advanced analytics to develop KPIs, measure campaign effectiveness, and optimize ongoing strategies.
* Collaborate with external agencies and internal stakeholders to innovate and implement digital tactics that resonate across multiple customer segments.
* Influence and coach teams on adopting agile content production and deployment practices, fostering a culture of continuous improvement.
* Maintain a keen awareness of industry trends and competitive landscape to embed best practices into strategic planning.
Essential Skills & Qualifications
* Fluent in Spanish or Italian, with excellent reading, writing, and spoken communication skills.
* 6+ years of senior-level experience in omnichannel marketing, preferably within the pharmaceutical sector, with a strong track record of strategic leadership.
* Proven expertise in translating brand strategies into customer engagement campaigns that impact revenue and growth.
* Strong analytical capabilities, with a capacity to derive actionable insights from data and metrics.
* Exceptional stakeholder management skills, able to influence across diverse teams without formal authority.
* Experience managing large-scale, complex projects within a matrix organization.
* Demonstrated ability to lead change, foster collaboration, and deliver innovative digital solutions.
Nice To Have
* Knowledge of EU healthcare regulations and compliance standards.
* Familiarity with digital content management systems and marketing automation tools.
* Previous experience supporting product launches or indication-specific campaigns.
* Multilingual abilities beyond Spanish or Italian.
Preferred Education & Experience
* Bachelor’s degree required; MBA or advanced degree preferred.
* 8+ years in digital marketing, omnichannel strategy, or related leadership roles within the healthcare or pharmaceutical industries.
* Experience working with external agencies and cross-border teams.
Other Requirements
* Willingness to travel regularly within markets, approximately every 6-8 weeks.
* Ability to work within a hybrid model, with core days on-site (Tuesdays & Wednesdays) in Uxbridge.
* A proactive, energetic mindset and passion for innovation in customer engagement.
* Commitment to upholding confidentiality and ethical standards in a regulated industry.
Ready to bring your strategic expertise to a global leader and make a tangible impact in healthcare marketing? Apply now to join a forward-thinking team committed to excellence and innovation.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.