Onsite IT Support Engineer - £33,000 per annum - Birmingham
Looking for your next challenge in IT support?
Peaple Talent has recently partnered with an organically growing consultancy firm based across the UK, hiring an IT Support Engineer to join a dynamic team in Newark-on-Trent. This full-time, onsite role involves providing 2nd line IT support while also assisting with 1st line support and IT administration TEAM
IT Support and Troubleshooting:
Manage incidents, service requests, and problems using Cherwell Service Desk.
Deliver basic application support and training to users.
Provide onsite support to regional offices and enhance IT frameworks.
Manage site-specific IT projects, including office moves.
Handle budget requirements for regional IT initiatives.
Minimum 2 years of experience in an IT support role.
Proven expertise in 2nd line IT support.
Proficiency with Windows 10/11 and PC imaging software.
ITIL certification is a plus.
Experience mentoring junior team members.
Opportunities to work on exciting IT projects.
Competitive salary and benefits package.
Growth and development opportunities within the IT team.