Account Manager - Joinery & Shopfitting
Location: Leicestershire
A well-established, family-run joinery and shopfitting business based in Leicestershire is looking for an experienced Account Manager to join their team. This is a client-facing role with a strong focus on both account management and new business development, ideal for someone who understands the technical and commercial realities of shopfitting, joinery, or POS.
The business has a close-knit, supportive culture where people genuinely enjoy working together. Despite the family feel, they deliver large-scale, high-end projects for premium brands and work closely with design agencies on bespoke retail and commercial interiors.
The Role
You'll be responsible for managing existing client relationships while actively developing new business opportunities. Acting as the key point of contact, you'll guide projects from initial enquiry through to delivery, working closely with internal teams to ensure commercial and technical requirements are met.
Key Responsibilities
Managing and growing existing client accounts
Developing new business within retail, commercial, and design agency sectors
Acting as the main client contact from brief through to project completion
Understanding client requirements and translating them into workable solutions
Working closely with design, production, and installation teams
Preparing and managing quotations, pricing, and commercial negotiations
Building long-term relationships based on trust, quality, and delivery
About You
Proven experience in an Account Manager or Business Development role within joinery, shopfitting, or POS
Strong technical understanding of shopfitting and bespoke joinery projects
Commercially minded, confident discussing pricing, margins, and project scope
Comfortable in a client-facing role and capable of winning new business
Professional, personable, and relationship-driven
Able to work collaboratively within a small, close-knit team
What's on Offer
A role within a stable, family-run business with a genuinely positive culture
Opportunity to work on high-end, large-scale projects
Commission structure for new business wins
Company-wide bonus scheme
Long-term career development within a respected and growing business