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Interim head of supply chain

London
Gofractional
Head of supply chain
€95,000 a year
Posted: 27 April
Offer description

We’re looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12‑month interim basis, based in London with travel across the UK and Netherlands.

This is a high‑impact leadership role focused on transforming our supply chain into a single, aligned Group function. You’ll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency—ensuring we’re set up for success during key seasonal peaks.

Working closely with the COO and cross‑functional teams, you’ll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth.


Key Responsibilities:

* Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working
* Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams
* Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness
* Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control
* Reduce UK pallet volumes by more than 25% to enable exit from third‑party storage
* Own supply chain planning and stock optimisation using Slim4 and data‑led forecasting
* Lead readiness for key seasonal peaks including Christmas, Valentine’s Day, Mother’s Day and Father’s Day
* Bring New Markets (USA, Australia, Ireland) into the team’s scope, including Slim4 expansion
* Lead and develop UK and NL teams through a period of change
* Coach team leads and assess long‑term leadership potential
* Recommend and implement a sustainable future leadership structure
* Support external hiring for a permanent lead if required
* Build capability and accountability across the team


About You:

* Significant experience leading supply chain transformation in e‑commerce, retail or FMCG
* Proven track record of reducing inventory and working capital while maintaining product availability
* Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination
* Experience combining teams and embedding consistent ways of working across markets
* Strong experience managing peak trading cycles in seasonal environments
* Ability to coach and develop leaders while shaping future team structures
* Experience implementing supply chain planning tools, ideally Slim4 or similar
* Exposure to international supply chain operations and multi‑market environments
* Experience in interim or transformation leadership roles
* Experience reducing warehouse footprint or removing third‑party storage


What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

* Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
* Wellbeing First: Private healthcare (UK), mental health support & dog‑friendly offices (London & NL).
* Flexible Working & Time Off: Generous holidays, hybrid working (1‑3 days in office, depending on role/team) & up to 20 days of international working.
* Career Growth: Learning allowances, coaching & development programs.
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