Better places, thriving communities.
Team Leader – Mobile Cleaning Operations (Scotland)
Mitie Specialist Cleaning is looking for a motivated and experienced Team Leader to oversee our front-line mobile cleaning operations across Scotland.
This vacancy is available for an immediate start.
This is an exciting opportunity for someone who thrives in a fast-paced operational environment, enjoys leading teams, and is passionate about delivering high-quality service to customers.
Competitive salary package, including a company vehicle.
The Role
As Team Leader, you will take ownership of the day-to-day coordination and performance of mobile cleaning teams, ensuring work is delivered safely, efficiently, and to the highest standards.
You will act as the key link between front-line operatives, central support teams, and customers, ensuring clear communication and smooth delivery of services.
Key Responsibilities
1. Manage and coordinate daily work schedules for mobile cleaning teams
2. Liaise with central helpdesk to allocate and respond to incoming jobs
3. Ensure all works are completed in line with SLAs, KPIs, and customer expectations
4. Provide post-work reporting and updates to customers
5. Carry out site surveys and prepare costings and quotations
6. Monitor job progress
7. Lead, coach, and support front-line operatives, including onboarding and training
8. Conduct audits, toolbox talks, and ensure compliance with Health & Safety requirements
9. Manage operational issues and drive a “fix it first time” culture
10. Maintain strong working relationships with customers and internal teams
What We're Looking For
11. Full UK driving licence (essential) with flexibility to travel across Scotland
12. Experience managing mobile, front-line cleaning or service teams (desirable)
13. Ability to work in a fast-paced, reactive environment
14. Strong organisational and multi-tasking skills
15. Excellent communication and customer service skills
16. Confident in using IT systems, email, and reporting tools
17. Good understanding of health & safety and safe systems of work
18. A proactive problem-solver with strong leadership capability
Additional Information
19. Immediate start available
20. This is a field-based role with travel across Scotland
21. Flexibility is required to meet business and customer needs
22. Opportunity to develop within a leading UK facilities management business
Why Join Mitie?
At Mitie, we are driven by our purpose to deliver the exceptional, every day. You'll be part of a team that:
23. Works as one team to deliver outstanding results
24. Values integrity, trust, and customer focus
25. Encourages development and supports you to grow your career
26. Lifestyle benefits via Choices platform including dental insurance, tech discounts, and dining cards.
What we offer you:
27. Virtual GP, Salary Finance options, life cover, and cycle-to-work scheme.
28. Recognition through Mitie Stars, training, and career development opportunities.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at .