Business Support Assistant WSDG (Rugeley and Cannock) - Temporary
Do you want to make a difference in your community? Staffordshire Fire & Rescue Service prides itself on the high standard of service it provides and every role has an important part to play in helping keep Staffordshire safe.
Every role in Staffordshire Fire and Rescue, including those in the shared service, exists to support the overall aim of achieving a safer and more sustainable community. This can take many forms, including conducting Home Fire Risk Checks, marketing the service to the community, coordinating training, or taking calls in our contact centre.
As you can imagine, achieving our overall aim depends on a variety of people with a range of skills, backgrounds, and experiences.
About The Opportunity
Temporary Vacancy in the Western Service Delivery Group. Salary: Grade 4 (£25,183 - £27,269). Hours: 37 Hours (flexible working scheme in operation). Locations: Rugeley/Cannock Fire Stations. Status: Temporary vacancy, expected duration 12 months.
About The Role
Provide efficient and effective administrative support to the Response, Fire Safety Enforcement, and Prevent teams. Provide administrative and clerical support to Managers across the Western Service Delivery Group. Provide an inclusive and informative front of house service to stations within the Service Delivery Group.
Person Specification
* Good communication and interpersonal skills, by presenting a positive image.
* Experience in an administration environment with knowledge of office processes and procedures.
* Proven abilities of working as a team member, and evidence of maintaining an adaptable, flexible, and responsive approach to acquiring new skills is essential.
* Experience of Microsoft Office Suite (including Word, Excel and Outlook) and electronic management systems.
* The ability to show resilience under pressure when working alone and unsupervised, whilst achieving strict deadlines.
You will be required to attend any station within the Delivery Group as and when the workload dictates, and so should have use of a vehicle and a current full driving licence with business use insurance.
Additional Information
This vacancy is being advertised internally and externally. Closing date for receipt of application – 14th October 2025 Midday 12:00. All communication regarding this vacancy will be issued via email, so please check your email account on a regular basis.
In addition to your salary, you will have access to a range of benefits including:
* Enhanced Annual Leave Entitlement
* Generous Pension Scheme
* Access to Gyms & Fitness Advisor
* Free Parking at Most Sites
* Enhanced Maternity Package
* Occupational Health
* Well-being Champions
* Employee Assistance Programme (EAP)
* Eye Tests
* Flexible Working Scheme
* The Firefighter Charity
* Cycle Scheme
* Blue Light Card
* Flamesavers
* Rewards for rescue
* Say So
* Development Programme
* Trade Unions
* Career Breaks
* Physiotherapy
* TRiM
* Employment Network
* Fostering Friendly
Safeguarding
Staffordshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People and all staff and volunteers are expected to share this commitment.
Positive Action
Staffordshire Fire and Rescue Service is fully supportive of Equality, Diversity and Inclusion and strives to employ a workforce that represents the community we serve.
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