We are currently recruiting for a Deputy Manager who will be responsible for leading all yard and office teammates to provide excellent service to customers and to ensure Copart processes are followed, and SLAs are met under the supervision of the General Manager and/or designated other. This also includes keeping the yard and office compliant on all aspects of Health & Safety, Environmental working practices, and GDPR.
If you live within a commutable distance to Ballynahinch, we love to hear from you!
Key Responsibilities
Leadership & People Development
* Recruit, induct, coach, and develop yard and office teams to meet company and customer expectations.
* Foster a high-performance culture through effective communication, engagement, and performance management.
* Drive team motivation using feedback, surveys, and recognition initiatives.
Operational Excellence
* Ensure smooth day-to-day running of yard and office within SLAs.
* Enforce health, safety, and company policies for all personnel on site.
* Deliver outstanding customer service through proactive problem-solving and consistent standards.
* Monitor and improve service levels, leading recovery plans when needed.
* Collaborate with the Facility Transport Manager to ensure seamless operations.
Commercial & Financial Focus
* Manage costs effectively, drive revenue, and meet or exceed financial targets.
* Promote cost awareness and accountability across the team.
* Address underperformance in service or behaviours and take corrective action.
Continuous Improvement
* Conduct audits and champion change initiatives to improve service delivery.
* Encourage innovation and share best practices across the team and wider business.
* Manage and communicate change to ensure it is embraced and embedded.
Cross-Functional Collaboration
* Work collaboratively with regional and head office teams to support business goals.
* Build strong peer relationships to share knowledge and drive national success.
* Represent the facility effectively in regional meetings and initiatives.
Other duties as required by your line manager.
What we offer you in return:
* Monday to Friday
* Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.