Business Support Assistant
Contract: Temporary - until March 2026 initially
Location: Hybrid working available office location Glenfield, Leicestershire
An opportunity has arisen for a Business Support Assistant to join a large public sector organisation. This role provides essential administrative and clerical support to frontline services, ensuring the smooth day-to-day running of the service and acting as a key point of contact for internal and external stakeholders.
Key Responsibilities
1. Provide efficient clerical, typing and database support across Children and Family Services
2. Accurately input and maintain data on internal systems and databases
3. Produce reports, correspondence and documentation to agreed priorities and deadlines
4. Manage diaries, arrange meetings, book rooms and maintain filing systems
5. Handle incoming calls, emails and correspondence, acting as a professional first point of contact
6. Liaise with internal teams, partner agencies, schools, police and voluntary organisations
7. Support the organisation of meetings, training sessions and service events, including minute-taking
8. Process orders, manage stationery supplies and coordinate IT/telephony support requests
9. Maintain records, inventories and statistical returns
10. Support financial administration including petty cash and invoice processing (under supervision)
11. Provide cover on a duty rota, supporting shared inboxes and general admin tasks
12. Handle confidential information in line with data protection requirements
13. Undertake additional administrative duties as required to support service delivery
Essential Experience & Skills
14. Recent experience in an administrative or clerical role within an office environment
15. Strong IT skills, including Microsoft Word, Excel and databases
16. Excellent written and verbal communication skills
17. Ability to manage sensitive and confidential information appropriately
18. Strong organisational skills with the ability to prioritise workload
19. Experience working as part of a team in a fast-paced environment
20. High attention to detail and ability to meet deadlines
Additional Information
21. The role may occasionally require flexibility around working hours
22. Some duties may require appropriate background checks
23. The organisation is committed to equality, diversity and inclusion and will make reasonable adjustments where required
If you are interested in this role, or would like further information, please apply today and we will be in touch.