Role Profile: Process Automation & Digitalization Specialist
Location: Manchester, UK
Contract Type: Temporary (6 months)
Rate: £21.90 per hour
Purpose of the Role
Support the Europe Supply Operations Transformation agenda by designing, developing, and deploying automation solutions and digital tools that improve operational efficiency across supply planning, Logistics & Order Management Europe (ELOM), logistics visibility, and customs processes. Bring technical expertise in AI, process automation, data analytics, and digitalization to accelerate ongoing transformation initiatives and support the development of scalable digital capabilities across Supply Operations.
Key Responsibilities
• Process Automation: Identify, design, and implement automation solutions (workflow automation, automated reporting, data validation, milestone monitoring, exception management, document processing, and notification workflows) to eliminate manual tasks in supply operations processes
• AI & Analytics: Support development based on AI/ML-based tools for decision support, data analysis, predictive capabilities, and operational insights within Supply Operations team
• Digitalization: Support the digital transformation roadmap by building prototypes, proof-of-concepts, dashboards, Power Apps, and scalable digital solutions
• Integration: Connect automation solutions with existing systems (SAP S/4HANA, planning tools, reporting platforms, SharePoint, Microsoft Power Platform, and visibility tools)
• Documentation & Knowledge Transfer: Create technical documentation, process guides, and user training materials to ensure sustainability beyond the contract period
• Stakeholder Collaboration: Work with Supply Operations team (Logistics & Order Management Europe (ELOM), Planning & Customs), operations leads, and IT to understand pain points and translate them into practical technical solutions
• Continuous Improvement: Proactively identify opportunities for simplification, standardization, and efficiency improvements across operational and reporting processes
Required Skills & Experience
• Degree in Computer Science, Engineering, Data Science, Supply Chain Analytics, or related technical discipline
• Proven experience in process automation (Python, Power Automate, Power Apps, UiPath, or similar technologies)
• Working knowledge of AI/ML tools and frameworks (e.g., machine learning libraries, NLP, generative AI applications, AI copilots, or automation agents)
• Experience with data manipulation and visualization (SQL, Power BI, Databricks, Excel automation, or equivalent)
• Familiarity with ERP systems (SAP S/4HANA preferred)
• Experience working with APIs, system integrations, and structured/unstructured data sources
• Ability to work independently, manage multiple workstreams, and deliver within tight timescales
• Strong communication skills with the ability to translate technical concepts into business-friendly language for non-technical stakeholders
Desirable
• Experience in supply chain, logistics, or manufacturing environments
• Familiarity with SAP S/4HANA, APO, OTM, or logistics visibility platforms
• Experience with API integrations and cloud platforms (Azure preferred)
• Exposure to Agile or iterative delivery methods
• Knowledge of Microsoft Power Platform ecosystem (Power BI, Power Apps, Power Automate)
• Experience supporting digital transformation or automation initiatives in operational environments
Key Competencies
• Problem-solving and analytical thinking
• Self-starter with initiative to identify opportunities and drive improvements
• Collaboration across functions, cultures, and geographies
• Delivery-focused with pragmatic approach to solution design
• Ability to balance technical development with operational business needs
• Adaptability and willingness to work in fast-changing transformation environments