We are recruiting for an experienced Compliance and Care Coordinator to join our office team in Tidworth, Wiltshire. Hours of work - 9.00am to 5.00pm, Monday to Friday. Location - Tidworth, Wiltshire. As a Care Coordinator, you will be offered the following: • Salary £24,000 - £28,000 • Company issued mobile phone • Ongoing support and Professional Development • 28 Days Holiday • Opportunity to work in an expanding leading home care provider Interested in this role? Send all applications to hr@lizorcare.co.uk, OR apply online. Core Duties & Responsibilities as Care Coordinator: • Primary role is to Roster and Template care calls using an electronic system • Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service • Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users’ needs and aspirations • Ensuring care assessments, care and risk planning meets best practice and customers aspirations • Work with Recruitment Team to ensure sufficient current and future staffing levels • To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required • To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner • To work alongside the Registered Manager ensuring that all quality standards, complaints, and comments are dealt with promptly • Participate in the paid on-call rota • Put in place measure to comply with CQC regulations and work to achieve the best care standards possible We are looking for a Care Coordinator to join us who are: • 100% committed to helping improve the quality of life of vulnerable people • Flexibility to cover on call to meet the needs of the business (essential) • Knowledge of CQC standards and CQC Compliance (essential) • Experience with Rostering care calls on an electronic system • Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) • Full Driving License and access to a vehicle (preferred) • NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role! Interested in this role? Send all applications to hr@lizorcare.co.uk, OR apply online.