CLUSTER MANAGER - LIVERPOOL AND MANCHESTER
Are you ready to be part of one of the fastest growing wholesale and retail companies and be a key part of their continued success and growth?
Are you an experienced Cluster Manager able to take a new Cluster of 4 Retail Shops and then grow your Cluster?
Or perhaps you are a Manager in a large Supermarket managing at least 12 staff and are ready for your next challenge.
My Client is creating a new cluster with 2 shops in Manchester and 2 shops in Liverpool - to start!
We are looking for a Cluster Manager who can maximise retail sales and net profit, and to build motivated and high performing teams through effective leadership. This role has full P&L accountability for all retail stores to ensure that all stores profitable.
What your Day to Day will look like:
* Work alongside Head of Retail to implement the retail plan at store level
* Seek feedback from customers and stores to generate ideas about future retail activities that will ensure a cutting-edge strategy
* Maintain up-to-date knowledge of the market-place, competitors and trends
* Visit stores on a regular basis, potentially more for those managers who need extra support/training
* Assist with creation of budgets and support the retail element of the annual budget process, ensuring understanding and buy-in from the Store Managers
* Continually review financial data and support the Head of Retail by providing realistic input for the sales budgets
* Analyse weekly data to ensure all stores control their stock and cost budgets
* Make decisions on matters relating to day-to-day retail operations, including the strategic planning of resources
* Translate strategic goals into retail operational plans to achieve the required targeted growth in sales and profit
* Identify and optimise promotional opportunities, ensuring these are co-ordinated with wider Company promotions and campaigns
* Ensure the stores comply with all policies and procedures relating to Security, Health & Safety and GDPR, influencing any changes necessary to meet statutory requirements whilst minimising risk to colleagues and the business
* Ensure all new shop proposals meet the required return on sales prior to submitting any recommendations to the Head of Retail
* Spend time in the stores with retail teams and customers to understand and identify business critical issues and ensure the alignment of tactics and strategies, maintaining the corporate identity in all stores and related initiatives
* Take a lead role in building a strong sales management culture with the team
* Spend time coaching Store Managers, identifying skills and opportunities for development and providing advice/guidance when needed
* Work with the HR Manager to ensure people management issues are satisfactorily resolved and that all relevant HR policies and procedures are adhered to
* Chair disciplinary, grievance, capability hearings and appeals as required
* Proactively manage and review the performance and progress of Store Managers and their stores, setting targets and objectives
* Complete monthly 1-1s with store managers
* Arrange weekly cluster team meetings with store managers
* Instigate the creation of procedures and systems to maximise Store Manager and team recruitment and retention
* Manage compliance for all Store Managers in the training of retail teams whilst ensuring complete adherence to HR systems and procedures
* Produce and present a range of financial and non-financial reports for the Head of Retail as required
* Carry out regular visits to competitors and feed back to the Head of Retail
* Maintain and continuously develop innovative and cost-effective stock management
* Monitor stock weekly to achieve bottom line sales budget against monthly targets
What will you bring to the role?
* Previous experience as a Cluster Manager or Manager of large Supermarket
* Experienced in managing retail sales
* Demonstratable success against KPIs and targets
* Exceptional communication, presentation and excel skills
* A results-orientated, tenacious self-starter
* Ambitious and keen to drive career forward within with organisation
* Excellent time management and organisational skills
Note: Flexibility to be able to work weekends (ideally 2 Saturdays per month, with a day off during the week is required.
What will you get in return?
* Competitive salary
* Quarterly Bonus £1K
* Company Car
* Laptop and Mobile
* 22 days holiday plus stats - rises with service
* Cash-back health scheme including remote GP services
* Discounted products
THE NEXT STEPS!
It's time for us to talk and for me to learn what makes you a great sales person and team manager.
Please send me your CV
Thank you - Lindsay
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