We'd love to hear from you if you’re: experienced in giving business support, along with responsibility for facilities or office supervision good at communicating, both in writing and speaking able to work as part of a team, but also on your own initiative flexible and focused on people happy to multi-task and manage your own priorities and workloadBusiness Services Co-ordinatorIckworth Estate, Lavenham Guildhall and Melford Hall offer visitors real variety in west Suffolk. As our teams come together with new ways of working this is a chance for someone to help shape process across these three unique site. If you enjoy working with colleagues across a range of departments, have excellent administration and organisational skills and enjoy a varied work load we'd love to hear from you.Reporting to the Visitor Operations Manager, you'll be part of a small Business Services team offering support across our properties. You'll support with administration tasks, health and safety compliance, email and phone enquiries and group booking administration. As part of the wider Visitor Operations team you'll also have the opportunity to support our visitor operation, providing support to our customer facing teams to deliver outstanding customer service to over 417,000 visitors a year.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 12th April 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 173814IRC173814Bury St EdmundsFixed Term p/t (15 hrs pw to 28/02/27)Ends: Apr 12th 42.6 mi from 38 The Willows, Broadwater, Stevenage SG2 8AW, UKOur Business Services Team are vital to the smooth running of our properties. They work with colleagues across all departments to ensure we operate in an efficient manner, that we operate safely and checking that our regular health and safety compliance tasks are being carried out. We're looking for a Business Services Co-ordinator to join the Suffolk Portfolio team as we bring together Ickworth Estate, Lavenham Guildhall and Melford Hall and help shape new processes across our sites.Hours: You'll work 15 hours per week. You'll work 8:30 - 5pm on a rota basis across 7 days of operation.This is a fixed term contract due to end when the postholder returns to the role. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 11 months.Internally you'll be known a Business Services Co-ordinator (place based).Ickworth, The Rotunda, Bury St Edmunds, IP29 5QECompliance.Eligibility to Work in the UK14.16 per hour