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Learning & development operations coordinator

Barnard Castle
Mitie Cleaning & Hygiene Services
Operations coordinator
€22,384 a year
Posted: 23h ago
Offer description

Better places, thriving communities.

Job Title: L&D Admin

Salary: £22,384.92 per annum

Contract: Permanent, Part Time

Weekly Contractual Hours: 30

Location: GSK, Harmire Road, Barnard Castle, County Durham, England, DL12 8DT

Job Overview

Provide administrative support for Learning & Development activities to ensure smooth delivery of training and compliance with organisational standards; Coordinate scheduling, documentation, and reporting for training programs, working closely with internal and external stakeholders; and maintain accurate records and promote clear communication between central L&D and site teams.

Main Duties

The role involves managing day‑to‑day L&D administration, including booking courses, scheduling sessions, and maintaining accurate training records. It requires preparing and updating reports on training attendance, compliance, and development metrics, as well as coordinating resources and liaising with trainers, managers, and employees to ensure smooth delivery of learning programs. The position also includes communicating effectively with central L&D and site teams to maintain consistency and alignment with organisational standards, supporting L&D projects and initiatives, and identifying opportunities to improve processes and enhance the learner experience. The individual will act as a point of contact for training queries, providing timely and professional support, and will undertake other ad‑hoc duties as needed to support the L&D function and wider business operations. Additionally, the role requires promoting clear and consistent communication across all activities in line with central guidance.

What We Are Looking For

The ideal candidate will possess strong administrative skills with experience in managing documentation, scheduling, and reporting, along with excellent organisational and time‑management abilities that enable effective prioritisation. They should be proficient in Microsoft Office and have strong analytical skills for interpreting training data and producing accurate reports. Clear and confident written and verbal communication skills are essential, as is the ability to build positive relationships and collaborate effectively with stakeholders at all levels. The role requires someone who is proactive, adaptable, and willing to learn while supporting a variety of Learning and Development activities. Previous experience in administration or coordination—preferably within L&D or HR—is highly desirable, as is knowledge of compliance requirements related to training and development. An interest in learning and development or working towards a relevant qualification, such as CIPD, is also considered beneficial.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.


* Apply Now

Looking to move roles but not leaving the Mitie family?

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