Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12 countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. This is a first-line people management role, responsible for leading a team of up to 10 analysts and reporting into senior compliance leadership. What to expect: Plan and oversee the team’s schedule, development plans, performance monitoring, annual reviews, and ensure resource management aligns with priorities and capacity. Set clear KPIs and accountability metrics for team members, track progress, address gaps, and provide feedback, training, and career growth guidance. Mentor and develop staff, resolve team conflicts, and promote a collaborative, high-morale environment. Develop and manage process flows documentation, including team procedures and controls testing methodologies, in support of senior management. Support teams in managing compliance controls within compliance frameworks, evaluating design and operating effectiveness, and promoting innovation and operational excellence. Enhance automation and streamline controls testing. Maintain up-to-date knowledge of internal policy updates and first line of defense (1LoD) procedures. Supervise compliance assurance testing across control areas, ensure quality and timely execution, coordinate follow-up on findings, finalize testing reports, and oversee remediation and closure validation. Provide insightful testing outcomes and key metrics and support the management with delivering regular MI reports and reporting packs for governance committees and boards. Respond to data requests from internal and external auditors. To be successful you need to have: Bachelor’s degree (Finance, Law, Business, Risk Management, or related discipline are considered a plus) Minimum 3-5 years of direct experience in compliance, financial crime (AML/CTF/Fraud) or assurance environments in traditional banks or fintech, digital payments, e-money, or cross-border payments businesses. Prior team management experience (leading, mentoring or supervising a compliance or assurance team) Strong knowledge of AML/CTF regulations, financial crime typologies, fraud risk, and the obligations of regulated entities (e.g., KYC/CDD, sanctions screening, transactions monitoring) Experience in developing, implementing, and managing a control testing or assurance framework (designing test plans, executing control reviews, remediation follow-up) Excellent analytical skills, strong written and verbal communication, and ability to engage with stakeholders across business, operations, and audit/assurance functions Proven ability to work in a fast-paced fintech or digital payments environment and adapt to evolving regulatory/technology requirements Beneficial experience: Project management skills (for framework builds, remediation programs) Professional certification (e.g., CAMS, ICA International Diploma in Governance, Risk & Compliance) or equivalent considered a plus Ability to interpret regulatory expectations (e.g., Financial Action Task Force (FATF) recommendations) and embed them into practical business-controls Demonstrated experience in change management or control improvement initiatives We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs) Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Send your CV in English. Only shortlisted candidates will be contacted for an interview. Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.