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Neighbourhood officer level 1

Manchester
Manchester City Council
Neighbourhood officer
€30,000 a year
Posted: 6h ago
Offer description

Working Hours

35 hours per week (pro‑rata for part‑time).


Contract Type

Six vacancies available across Full‑Time and Part‑Time positions, offering both Permanent and Temporary contracts.


Location

The postholder may be based at Abraham Moss Office in the North, Alexandra House in Central or West Didsbury Police Station on Elizabeth Slinger Road in the South. The South position requires Greater Manchester Police vetting.


Current Opportunities (Expires 31/07/28 on North and Neighbourhood Target Team)

* South – 1 x 35 hours permanent
* South – 1 x 35 hours temporary
* Central – 2 x 35 hours permanent
* Central – 1 x 35 hours temporary
* North – 1 x 35 hours temporary (expires 31/07/28)
* Neighbourhood Target Team – 2 x 35 hours temporary (expires 31/07/28)


Additional Payments

Casual Car Allowance.


Closing Date

20 May 2026.


Interview Method

Face to Face.


Legal Right to Work

Applicants must have an existing right to work in the UK. Visa sponsorship is not available for this position.


Use of Artificial Intelligence

Artificial Intelligence can support your application, but all examples and statements must be truthful, factual, and original. Plagiarism or AI‑generated content presented as your own leads to withdrawal of applications or disciplinary action.


Background Checks

* 2 references required (ideally 3 years of history).
* BPSS clearance – baseline personnel security standard check.
* Casual Car Documentation – designated Casual Car User must hold a full valid driving licence and provide own car for work. Allowance is paid per mile.
* Police Vetting – Greater Manchester Police vetting required for the South site only.


Role Description

The Neighbourhood Compliance Team plays a key role within the Compliance, Enforcement and Community Safety Service, supporting the Manchester Strategy with a focus on the Clean & Green agenda. As a Grade 6 Level 1 Neighbourhood Compliance Officer, you will tackle environmental issues such as fly‑tipping, untidy private land, fly‑posting, and waste problems.


Responsibilities

* Handle a varied caseload of service requests, proactive and project work.
* Investigate environmental complaints and coordinate with partners and external agencies.
* Take enforcement action when necessary.
* Serve legal notices with high accuracy.


Qualifications & Skills

* Communication Skills – clearly and concisely communicate complex information to all levels, both face‑to‑face and written.
* Analytical Skills – absorb, understand and assimilate complex data, engage stakeholders to identify information needs.
* Planning and Organising – organise multiple tasks effectively, prioritise by complexity.
* Problem Solving & Decision‑making – make sound decisions, demonstrate judgement, explain reasoning.
* Creative Skills – think creatively, develop innovative solutions outside existing parameters.
* ICT Skills – computer literacy, use of web‑based systems, and ability to learn unfamiliar systems.
* Beneficial experience – previous relevant experience in compliance and enforcement (not essential).


Contact for Informal Discussion

Tracey Squibbs – tracey.squibbs@manchester.gov.uk


Benefits

* Generous holiday allowance – up to 26 days + bank holidays annually; 31 days after five years.
* Pension – enrolled in UK local government pension scheme, life cover of three‑times your salary.
* Parental and carer's leave – enhanced family leave options.
* Perks – discounts on shop, holidays, phone contracts, cycle to work scheme, free flu jabs and eye tests.
* Learning – diverse training, workshops, qualifications, apprenticeship opportunities.
* Employment Charter – secure, flexible work, fairness, annual pay review, union representation.
* Volunteering leave – up to three days pro‑rate paid leave.


Equality, Diversity & Inclusion

We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, disabled people and young people. We are a Disability‑Confident Employer and provide a workplace adjustment hub, Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network.


Pre‑Employment Checks

Pre‑employment checks will depend on the role details. These checks include identity, nationality, immigration status, employment history, and criminal record, as required.


Additional Information

If you need additional support to undertake the duties of the role, we will make every effort to provide necessary aids, adaptations or equipment. If any task proves to be unachievable, we will explore redesigning parts of the role. For more details, please review the attached role profile.


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