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Customer service advisor

Theale
Permanent
Focus Resourcing
Customer service advisor
Posted: 18 June
Offer description

Our client is recruiting for a Customer Service Coordinator on a contract basis based in Theale. Shift pattern options: Working Tuesday to Saturday 12 noon to 8pm or Working Sunday to Thursday 12 noon to 8pmThese roles could become home based after training and homes based at weekends. Benefits: Private healthcare 25 days holiday + bank holidays Employees assistance programme Salary sacrifice pension Electric car scheme Cycle to work schemeAs the Customer Service Advisor, you will be responsible for: Handling inbound telephone calls promptly. Proactively resolving customer enquiries. Producing quotations and estimates. Processing purchase orders. Coordinating email traffic within shared inboxes.The successful Customer Service Advisor will have the following related skills / experience: Strong communication skills Intermediate IT skills to include Excel, Word and Outlook Strong attention to detail Self-motivated with a flexible can-do attitude Good inter-personal skills, must be able to work as part of a team as well as individually...

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