We have a fantastic opportunity for a Parts Advisor to join our Service Team and deliver a high standard of service to all our customers. You will be a key member at the heart of our operation.
Job Details
* Position: Senior Parts Advisor
* Location: Exeter
* Hours: Monday to Friday, 8.00am to 6.00pm, with half an hour unpaid lunch. Every third Saturday, 8.00am to 12noon.
Parts Advisor Role:
You will be involved in duties such as:
* Over the counter customer parts sales in person and on the telephone
* Dealing with a busy workshop for orders for all parts
* Sourcing, controlling, and procuring parts
* Stock control, stock taking, warranty parts retention, and storage for audit purposes
* Issuing PPE equipment to staff
* Resolving invoice queries, sorting returns to suppliers, and chasing credits
* Controlling waste disposal, purchasing tools and equipment for the workshop, including consumables
* Managing parts through our dealer management system (DMS)
All staff are expected to promote the company positively to enhance parts sales and growth opportunities.
Additional Requirements:
* Previous experience as a Parts Advisor
* Excellent customer handling skills
* Strong communication skills, attention to detail, and ability to work as part of a team
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