Job overview
Are you a caring individual looking to grow your career in health care in a Hospital that truly cares for their staff? Do you have an interest in surgery and want to use your passion and skills to provide the best patient care pre and post-surgery for orthopaedic and trauma patients?
We are a growing and changing organisation, and are looking for new team members to work with us during this time of change and development.
The role of a Healthcare Support Worker is a very privileged role. As a HCSW you will provide personal care and support to patients at their most vulnerable times. You will work alongside a multidisciplinary team to provide a compassionate, caring and safe environment for our patients.
Please be aware that this role is not currently eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.
Main duties of the job
To excel in this role you don’t need to have years of experience, we are looking for values and passion as well as:
* Have excellent communication skills and be able to work as part of a team.
* Have an eye for detail and be able to maintain accurate documentation.
With a competitive hourly rate, plus unsociable hours payments and an attractive benefits package including excellent leave entitlements and discounts, our role could be the perfect next step for you!
Working for our organisation
In return we can offer you:
* An attractive benefits package including competitive hourly rate, brilliant leave entitlement, NHS discount, NHS pensions and more!
* Access to first class training to support you in your role, whether you are in your first years of healthcare, or progressing your existing career. This includes a week of initial training which will result in you achieving a Care Certificate.
* A truly special team environment as part of #TeamDCH
* A buddy system to support you in your first weeks and months
We understand that fitting a social life and managing family time can be challenging when dedicating yourself to a Nursing career therefore Flexible working and working patterns will be considered where appropriate.
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in groups which are under-represented in our organisation.
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role.
Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.
Detailed job description and main responsibilities
In this role you will:
* Support the Nursing team to provide a high standard of patient centred care
* Assist in the efficient running of the ward
* Provide personal care duties, e.g.: toileting, washing, feeding.
* Take observations on stable patients (as delegated by registered nurse)
* Ensure that the people using our services have a good experience
* Respect, empower and work in partnership to contribute to care plans
* Show compassion and contribute to a caring and kind environment
* Recognise that what you do and say helps to make the lives of others better
* Communicate with a multidisciplinary team including handovers
* Speak with a wide variety of people face to face and by phone
* Maintain accurate records in a timely manner – both electronically and write
* Talk to people about sensitive issues in a supportive manner
* Challenge others assertively where necessary
* Work to Trust policies and procedures.
* Participate in discussions on proposed changes to ward procedures.
* Escalate safety concerns and act as an effective advocate for service users
* May be required to handle patient’s valuables and cash.
* Responsible for ensuring adequate stock levels in ward areas and ordering supplies,
* Undertakes careful use of ward equipment.
* Ensure adequate orientation to unfamiliar working environments.
* Take part in audits and surveys
* Complete mandatory training (outlined in full in job description
Please see the attached Job Description for a full and detailed expectation for the role of a fully trained Healthcare Support Worker.
Person specification
Skills & Abilities
Desirable criteria
* Professional appearance
* Tactful and polite
* Ability to communicate with all levels of staff
* Ability to exchange factual information accurately
* Ability to deal with sensitive situations
* Patient and calm
* Kind and compassionate
* Open and approachable
* Ability to work both independently and as part of a team
* Motivated
* Positive and flexible approach
* Understands limits of own responsibility
* Willingness to learn new skills
* Able to speak English as necessary to undertake role
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
* Evidence of Secondary Education including English and Maths up to Level 2 or equivalent
* IT literate
Desirable criteria
* Level 3 vocational qualification in health and social care (or willing to complete) or equivalent relevant experience.
* Understanding of basic physiology e.g. normal vital signs, fluid balance, nutritional requirements etc.
KNOWLEDGE & EXPERIENCE
Essential criteria
* Ability to communicate clearly and effectively (to understand and be understood)
* Ability to work as part of a team, as well as on own initiative.
* An understanding around basic patient care
Desirable criteria
* Understanding of the importance of the promotion of health and well-being
* Working toward competency based work book, or equivalent level 3
* Ability to follow clear instruction and feedback to senior staff.
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.