Receptionist - Part Time - Lymington Health and Leisure
In this role, you will be the first point of contact for customers, providing a warm welcome at Reception and delivering excellent service. We are looking for an enthusiastic, approachable, and customer‑focused individual to join our front‑of‑house team.
About Freedom Leisure
Freedom Leisure is the UK's leading charitable leisure trust, operating gyms, swimming pools, and other community facilities across 130 centres. Our mission is Improving Lives Through Leisure – to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible. We value a culture of positive vibes, great people, and real impact.
Key Responsibilities
* Welcome visitors with a friendly, professional manner.
* Handle enquiries, bookings and memberships face‑to‑face, online and by phone.
* Accurately operate booking, till and membership systems.
* Provide up‑to‑date information on centre facilities, classes and promotions.
* Maintain a tidy, inviting reception area and ensure high standards of presentation.
Teamwork & Operational Support
* Work as part of a collaborative, multi‑skilled team.
* Support the delivery of events and activities within the centre.
* Follow Freedom Leisure's policies on safeguarding, health & safety and customer care.
* Participate in relevant training and ongoing professional development.
Hours
16 hours a week, Monday – Sunday (rota basis).
Requirements
* Passionate about delivering outstanding customer service.
* Comfortable using till systems and handling cash/card payments.
* Able to multitask and remain calm in a busy environment.
* A proactive, flexible and reliable team player.
Desirable Skills & Experience
* Previous experience in a customer‑facing role in leisure, fitness or community service settings.
* Hospitality or Retail experience delivering customer excellence.
Benefits
* My Staff Shop: discounts on cinema tickets, travel bookings, e‑vouchers, gift cards, leisure activities and day‑to‑day spending.
* Discounted staff membership (including family members).
* Incremental holidays.
* Employee Assistance Programme – 24/7 confidential counselling.
* Company pension.
* Various insurance and saving schemes.
* Financial advice.
* Cycle‑to‑work and car leasing tax‑efficient schemes (for salaried staff only).
* Fully funded training and career progression opportunities in a team‑working environment.
Closing Date
7th November 2025
Salary
Up to £10,186 per annum
#J-18808-Ljbffr