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Executive receptionist

Edinburgh
Receptionist
Posted: 3h ago
Offer description

Job Description Portico is delighted to be recruiting for an Executive Receptionist (Client Support Executive) to join our team at the prestigious Edinburgh offices of a leading international law firm. In this front-facing and varied role, you will be an essential part of the Client Support team, delivering an exceptional experience to all visitors, clients, and colleagues. Your responsibilities will span the full spectrum of client support services. From offering a warm, professional welcome at reception to coordinating meeting room bookings and supporting the smooth delivery of onsite meetings and events. You will also handle a range of daily operational tasks and ad hoc requests received via email, phone, and the service desk app, ensuring every interaction reflects the high standards of both Portico and our client. Key Responsibilities: Provide a friendly, polished, and professional welcome to all visitors and guests Support the coordination and facilitation of onsite meetings and events Manage meeting room bookings and related logistics Respond to daily queries and requests across multiple channels Contribute to the wider Client Support team with ad hoc administrative tasks Ensure prompt and accurate breakfast set up and clear down. Book taxis on behalf of all internal and external clients, ensuring timeliness and ample communication. Placing flower orders accurately and supporting with associated charges Handle incoming mail ensuring accurate distribution. Confidentially handle internal client queries and escalating where necessary Assist with security pass management and effective utilisation of security access control system Stock taking activities. Assisting with deliveries/taking calls from reception mobile phone Contractor management, managing of catering orders and general compliance duties in absence of workplace team. Hours: 30 hours per week, Core shifts Monday-Friday between 8am-2pm with flexibility to cover full days 8am-4.30pm and overtime where required (with notice) Salary: £20,982 per annum

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