Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, United Kingdom
Job Description
Posted Friday 22 May 2026 at 01:00
We’re now looking for a Senior Solutions Architect to help us design smart, scalable and future‑ready solutions that keep our guests smiling - and our business moving forward.
As a Senior Solutions Architect, you’ll play a pivotal role within our friendly, supportive Architecture team. You’ll be the hands‑on design authority for major programmes of work, shaping solutions across a diverse and exciting tech landscape - including Traveller (booking engine), Sitecore, Salesforce and a range of modern integrations, digital products and supporting systems.
Working closely with engineers, developers, business stakeholders and delivery partners, you’ll take business needs and turn them into clear, practical and robust end‑to‑end architecture designs.
This is a fantastic opportunity to have a real impact, ensuring our technology evolves in a safe, sustainable and value‑driven way.
What you will be doing...
Analyse and document the current ("as‑is") architecture and shape the target ("to‑be") state.
Run structured solution option analysis (build vs buy, vendor selection, integration patterns, reuse vs replace).
Recommend designs that are evidence‑based, cost‑effective and aligned to Parkdean Resorts’ architectural principles.
Highlight architectural risks, duplication and technical debt, championing long‑term simplification.
Support and participate in architecture governance forums to ensure consistency and alignment.
Work together with engineering teams, developers and business partners.
Communicate complex designs clearly - both visually for technical audiences, and simply for non‑technical stakeholders.
Mentor colleagues across IT to encourage holistic, design‑led thinking.
About you...
Significant experience as a Solutions Architect in complex, multi‑platform environments (ideally including Salesforce, Sitecore and booking/reservation systems).
Strong hands‑on integration design experience across SaaS, legacy and custom‑built platforms.
Ability to produce high‑quality solution artefacts.
Experience influencing engineering decisions and reviewing solution implementation.
Strong grasp of data flows and dependencies across customer‑facing digital ecosystems.
Proven ability to balance scalability, cost and delivery speed.
Skilled at identifying architectural risk early and proposing pragmatic mitigation.
Excellent communication skills - visual, written and verbal.
Strong stakeholder management and the ability to influence at all levels.
Solid software development or applications background.
Experience defining standards, patterns and architectural building blocks.
Degree in Computer Science/Engineering (or equivalent experience) with at least 5 years in architecture.
So, why Parkdean Resorts?
The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
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