Job Description IT Infrastructure Engineer – SC Cleared Location – Watford Permanent Salary - £55,000 per annum Hybrid working model – 2/3 days in office, once probation has been passed The role of the Senior Infrastructure Engineer will be to provide day-to-day operational support and transformation of on premise Virtual and Physical server environments, cloud hosted infrastructure platforms, and network related services, liaising with external and internal service providers and associated IT functions as required. Your responsibilities in the role Support design activities by providing insight into good practice and operational metrics around operational support matters Provide input into strategic decision making through research and experience Provide input for new process and policy design activities Ensure thorough documentation and knowledge management practices are adhered to as a matter of course Always act in a secure manner, ensuring that solutions are provided with IT security at their core – diligently assisting in the company’s maintenance of associated security accreditations Provide PoC support for new service enablement activities Ensure proper change control policies are adhered to as may be defined, including necessary testing wherever practical Facilitate the deployment and release management of IT infrastructure as required Provide 3 rd line support for Infrastructure services as needed Assist colleagues in problem management activities as a matter of course, assisting in the development and deployment of associated changes when needed in order to restore or otherwise maintain services (i.e., patching, configuration changes etc.) Liaise with internal and external service providers, users and customers when required Adhere to company and departmental processes and policies for the management of IT services Provide situation appropriate leadership in all internal and external engagements Skills and Experience IaaS (Windows / Linux) Azure networking (private endpoints, Azure firewalls, VPNs, IP Groups etc) Monitoring / Alerting / log Analytics Azure AD (Entra)/Local AD Windows Server, Active Directory, Hyper-V and high availability failover clustering PowerShell scripting and automation SD-WAN SAN Storage: (e.g., HPE Nimble) Microsoft Windows Server OS Effective communication including the production of accurate, usable documentation IT security mindset