Reference - 168926
Customer Engagement Officer
Shrewsbury, Shropshire
£12567.0 Per annum
15 hours per week
30th June 2026
About the role
To deliver an inclusive resident, customer and community engagement approach to build resilliant and engaged communities with residents and customers participating in everything we do. To ensure that all issues relating to customer safety (including but not limited to Anti Social behaviour (ASB), safeguarding and Domestic Abuse) are reported to the relevant departments. The production and delivery of communication to our residents and customers through a variety of channels including our website, social media platforms, publications and events. Developing local solutions and community responsibility, with a forward-thining approach to leading resident and community involvement across the Trident Group.
What you'll be doing
To develop, deliver and continuously improve resident/customer enagement activities and communications across Trident Group.
Be outward and front facing within the communities and services provided across the Group, ensuring the needs of all our customers are met regardless of geographical location, service or tenure.
Carry out all duties as an administrator.
Support and d...