Neighbourhood Officer (Voids and Allocations Team) – Aberdeen City and Shire At Grampian, we strive to place people at the centre of everything we do; improving work and the workplace for everyone. An exciting opportunity exists for someone with a passion, flair and innovation for voids and allocations as a Neighbourhood Officer in our Voids and Allocations Team. We are looking for a friendly, values-driven, knowledgeable and enthusiastic individual to join the team, who can work proactively with applicants, customers and partners to find creative solutions to support our colleagues and help us deliver an outstanding service to applicants and the Association’s tenants. The ideal candidate should preferably have experience of working within a housing organisation or in a customer service environment. You will possess excellent interpersonal skills, with the ability to provide accurate and concise information, be flexible and positive in their approach and have the ability to adapt to change. You will need to work on your own initiative and manage a demanding workload in a fast-paced environment. A relevant Certificate in Housing Practice Level 3, or demonstration that you are willing to work towards this is required. A full driving licence and access to a car is essential for this post. The contribution, energy and commitment from every employee and team at Grampian helps us deliver the Grampian Deal, our pledge to deliver a positive experience for all our stakeholders. Grampian is already a great place to work, we hope you can help us to make it even better! Location: Grampian Housing Association, Aberdeen Office. Salary: £35,852 - £39,836 ( max entry £37,446 depending on qualifications/experience) Contract Type: Permanent Benefits: Our benefits package is extensive, and we believe in rewarding colleagues for their positive contribution to our business. Our benefits package includes : Generous annual leave entitlement (including an additional wellbeing day) Private medical insurance and company pension Investment in learning and development Employee assistance programme (EAP) Housing Perks discount scheme Paid time off to Volunteer Flexi time & Hybrid working (role dependant) This is a Hybrid flexible working post. We care about how you work rather than where you work. We recognise that people are at the heart of our business and that success is dependent on committed colleagues. We ensure we support and encourage a culture of opportunity and learning. For further information and to apply please Apply via the apply now option. Please note CV’s cannot be accepted. There is a 6-month probationary period for all posts within the Group. Applicants must have the Right to Work and Right to Reside permanently in the UK without visa. The Grampian Group acknowledges the importance of equality and diversity, and our responsibility to play a prominent and participative roll in encouraging and supporting difference. We are committed to working to ensure an inclusive environment enabling everyone to reach their full potential and removing discrimination. We promote and celebrate difference, our stakeholders and their needs are diverse, and that diversity is reflected in the communities Grampian serves Therefore, we welcome applications from all sectors of the community. The Organisation Grampian Housing Association’s mission is to provide affordable housing and services for the local communities it serves throughout Aberdeen, Aberdeenshire and Moray and is committed to providing the very highest standards of customer service. Benefits Contributory occupational pension scheme Free private health insurance Continuous Professional Development Documents