Position: Team Leader
Department: Process team Leader level 1 plus
Contract: Temporary, 3-4 months with the possibility of extension
Hours: 37.5 hours per week, Monday to Friday, shifts between 8am-5pm
Pay rate: £13.81 per hour
FULLY OFFICE BASED
Location: Hemel Hempstead HP2 7AH
Start date: - Subject to clearance.
Brook Street in partnership with the HMPO Office and have a fantastic opportunity to join their existing team as a Team Leader in Hemel Hempstead.
This is a public-facing, customer service role, Someone who can lead the team with good communication and documentation skills.
Key Responsibilities
Lead small teams - Motivate, and develop the team and encourage communication.
Schedule team work to required timescales and Service levels.
Lead the planning implementation, in order to ensure the availability of required staff members
Ensure that agreed processes/standards/timescales/Quality Requirements are adhered to.
Identify and manage improvements within own area.
Update and maintain data base/systems / documentation.
Comply with regulatory requirements where applicable.
Collect and provide statistical data/reports as required.
Experience Needed
Basic understanding in ERP
Good with Excel, Word and PowerPoint
Must be able to lead a team
Must be good with update and maintain the database - documentation skills and analysing data
Multi-tasking
Good internal and external communications
Must be able to develop t...