As an Administrator/Receptionist, you will act as the first point of contact for all visitors to the home, perform general reception and administrative duties, support the Home Manager, and work together as a team to create a happy and caring atmosphere. Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing meeting minutes from a Dictaphone, delivering a newspaper to a resident, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.
Responsibilities
* Act as the first point of contact for all visitors to the home.
* Perform general reception and administrative duties within the home.
* Provide support primarily to the Home Manager.
* Liaise with potential applicants to arrange interviews.
* Update training records on internal systems.
* Transcribe minutes of meetings from a Dictaphone.
* Deliver a newspaper to residents.
* Welcome family carers into the home.
If your answer is yes to all these questions, why not join our Hartford Care family?
Requirements
* Compassionate and caring nature.
* Excellent written and verbal communication skills.
* Strong IT skills, including Microsoft Word, Excel and Outlook.
* Good telephone manner.
* Strong organisational and planning skills.
* Efficient problem solver, able to work well as part of a team and autonomously.
* Spontaneous, patient, flexible with a good sense of humour.
* Able to work on own initiative as well as part of a team.
* Flexible approach to working hours.
* Strong belief in the values of Creating Communities, Caring for Each Other and Celebrating Individuality.
* Subject to an Enhanced Disclosure and Barring Service (DBS) check.
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