40 hours per week Monday - Friday - 08:00 - 17:00 (1 hour for lunch) £12.21 per hour Free Car parking Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT Job Description We are currently seeking a highly organised and self-motivated Facilities Coordinator to join our dynamic team at Merville Barracks, Circular Road South, Colchester. As a Facilities Co-ordinator, you will be instrumental in managing both planned and reactive maintenance tasks, ensuring the smooth operation of facilities services. This is an exciting opportunity to be a key part of our team, responsible for task scheduling, administration, and ensuring all work is completed in line with service agreements and quality standards. What you’ll do: Assist in receiving, assigning and processing completed worksheets for all planned, remedial and reactive maintenance tasks in line with the payment mechanism. Plan, schedule, and administer task allocation to ensure completion. Extract accurate information from nominated callers and documentation to process requests efficiently. Adapt and respond to changing priorities while carrying out duties. Administer the CAFM system to monitor all reactive maintenance tasks, ensuring all relevant amendments and notes are logged. Ensure all self-delivered Planned Preventative Maintenance (PPMs) are entered and scheduled correctly in the CAFM system. Monitor task progress and provide timely updates and escalation for tasks likely to exceed reactive maintenance caps. Provide supporting evidence for Barrack Damage claims, including engineer photos. Ensure all tasks are completed within the required Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Follow Sodexo processes, procedures, and policies to maintain high standards. Build and maintain excellent relationships with both internal and external clients. Participate in team briefs, huddles, and meetings to stay updated on operational requirements. Attend performance development reviews to discuss job standards and development activities. Maintain a clean, tidy, and safe working environment at all times. Ensure effective communication with your line manager, team members, customers, and client organisations. Meet all Service Audit requirements for the Contact Management Helpdesk. What you bring: Experience of operating within a diverse FM environment. CAFM experience Must work well within a team and be able to make decisions based upon own knowledge and initiative. Must have strong IT skills, be proficient in Microsoft Office and familiar with Data Base type software Excellent organisation skills Proven experience in an Administration role with a proven track record in Facilities Management. A strong foundation in education, with GCSE passes in Maths and English. Be flexible to work outside core hours when required. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!