Job Description
We are currently recruiting to our Outpatient Departments at ESHT, the post is for an Appointment Clerk for 37.5 hours per week. The successful applicant will be based at Conquest Hospital.
Responsibilities
The Outpatient Booking department is a fast‑responsive environment. The successful candidate will need to demonstrate good written and verbal communication skills, coordinate appointments, and manage the booking system with a keen eye on efficiency and accuracy.
Qualifications
The ideal candidate will have excellent communication skills, strong IT knowledge, the ability to work independently and as part of a team, and the capacity to meet strict deadlines.
Apprenticeship Opportunity
The Trust is committed to supporting staff through apprenticeship programmes. If you do not hold an NVQ, you will be required to undertake a qualification as part of the apprenticeship scheme. The linked apprenticeship for this role is a Diploma in Business Administration Level 2/3.
Hours
Hours can be discussed at interview. The role will include some Saturday working days on a rota basis.
Benefits
* Staff development and training programmes
* Enrolment in the NHS pension scheme
* Auto‑enrolment to the Temporary Workforce Service
* Access to onsite nurseries
* Staff restaurants and accommodation support
* Access to private Employee Assistance Programme for free psychological support
* Onsite parking available from only £50 a year
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand AI tools are widely available, we strongly discourage applicants from using AI‑generated content when applying for jobs with us. Your application should reflect your true skills, experiences, and motivations, best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation. Over reliance on AI‑generated content may diminish your chance of success.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
This advert closes on Thursday 26 Feb 2026.
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