Job Description
We’re working with a fast-growing martech business operating within the FMCG space. This company partners with some of the world’s best-known consumer brands and retailers, helping them connect with customers.
As they continue to expand across both retail and digital channels, they’re looking for an experienced Senior Account Manager to join their commercial team and play a key role in retaining, growing and developing key brand and retail partnerships.
This is a great opportunity for someone who’s passionate about client success, relationship management and commercial growth within the consumer, media, or retail sectors.
The Role
As an Account Manager, you’ll be responsible for:
1. Managing a portfolio of existing client accounts (brands and retailers).
2. Building strong, long-term relationships to ensure satisfaction and retention.
3. Identifying upsell and cross-sell opportunities to drive account growth and maximise revenue.
4. Leading client meetings, QBRs, and campaign reviews to demonstrate ROI and value.
5. Working closely with internal teams (operations, analytics, marketing) to ensure smooth campaign delivery.
6. Understanding each client’s commercial goals and aligning solutions to meet them.
7. Feeding insights and feedback...