IT Infrastructure Technical Support
* Location: Ruislip, Hybrid (3 days a week onsite)
* Salary: Competitive
* Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position
A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a 12month FTC basis with a leading IT, Infrastructure company.
This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience using Microsoft Intune and Windows Autopilot.
Day-to-day of the role:
* Apply operating system updates, patches, and configuration changes.
* Install and configure new hardware and software.
* Analyse system logs and identify potential issues with computer systems.
* Escalate complex queries to the Senior Infrastructure Team Leader.
* Introduce and integrate new technologies into existing data centre environments.
* Perform routine audits of systems and software.
* Manage backups and restores as required.
* Address technical queries and assist users.
* Document the configuration of the computing and networking infrastructure.
* Troubleshoot reported problems.
* Tune system and network performance to ensure optimal infrastructure operation.
* Collaborate with 3rd party suppliers to aid in problem determination.
Required Skills & Qualifications:
* Experience in server administration, specifically with Windows (AD).
* Understanding of Hyper-V Virtualization technologies.
* Strong knowledge of software and patch management systems such as WSUS and SCCM.
* Proficient in Windows Active Directory Management.
* Good working knowledge of Microsoft Exchange Server.
* Understanding and working knowledge of LAN/WAN networks, TCP/IP protocols, and DNS/DHCP.
* Ability to produce detailed, accurate design and procedure documents.
* Knowledge of Azure technologies and Office 365 administration.
* Additional skills in Microsoft Intune and Windows Autopilot are highly desirable.
Benefits:
* Competitive salary package.
* Hybrid working model, allowing flexibility.
* Opportunity for contract extension or permanent conversion based on performance.
To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately.
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