Overview
M H Southern & Company Ltd is a long-established, family-run timber merchant supplying a wide range of timber and sheet materials to both trade and retail customers across the North of England and into the Scottish Borders and beyond. We pride ourselves on expert product knowledge, excellent customer service, and traditional values with a modern approach.
Potential for long-term employment on successful completion of the apprenticeship.
Business Administration
* Handling incoming calls, emails, and face-to-face enquiries in a professional manner
* Inputting and updating customer information, orders, and stock data
* Supporting with filing, document management, and general admin tasks
* Preparing reports, quotes, and sales documents as needed; Maintaining a clean and organised office environment
Sales Support (Timber Products)
* Assisting trade and retail customers in person, over the phone, and via email
* Learning about our range of timber products to support customer enquiries
* Helping to generate quotes and process sales orders accurately
* Liaising with the yard team to ensure efficient order picking and stock movement
* Updating product knowledge and promotions
* Supporting marketing or showroom displays where applicable
Monday - Thursday between 08:00-16:30. Friday 08:00-15:30.
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