About the role
Sales Account Coordinator circa £28-34,000 + very dep on experience +Bonus and excellent benefits
Global Manufacturer Tredegar area
Are you ready for this great opportunity? Customer Services driven role
Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development.
The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role
Qualifications
You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills
Training available as required. Early finish on Fridays
This is not an Administration role you must have experience gained in a a Manufaturing or Engineering organisation
Responsibilities
* Assist in the sale and support of products to OEM customers. Internal support and maintenance of customer data bases. Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues.
* Anticipate possible delays or complications, communicate to management where appropriate.
* Co-ordination of tooling invoicing and following through to completion of payment
* Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team
* Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed
* Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints
* Be able to access and interrogate customer web bases/ E.D.I. scheduling systems.
* Liaison with materials and production departments to define order availability
* Any other sales related activities as necessary
* This list is not exhaustive and at times you may be required to carry out duties not specified
Travel
Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
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