ISX Group is a leading financial technology company that provides secure and efficient payment solutions. We are looking for talented individuals to join our team and help us continue to innovate in the fintech industry.
As an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including payments, e‑money issuance, and identity verification. Our advanced anti‑fraud and anti‑money laundering systems ensure the highest level of security for our customers.
Headquartered in Cyprus, ISX Group has offices in multiple countries.
ISX Financial UK Ltd is a UK FCA Authorised eMoney institution (under the Electronic Money Regulations 2011, Firm Reference 901034, for the issuing of electronic money) that provides transactional banking solutions and also multi‑currency online payment solutions to businesses around the world. ISX Financial UK Ltd is a wholly owned subsidiary of ISX Financial EU Plc and operated independently of its parent.
Join us and be part of a team that is committed to delivering exceptional customer service and innovative solutions shaping the future of finance.
The Role
As a Senior Transaction Monitoring Officer, you will play a key role in safeguarding the institution and its customers by ensuring compliance with AML/CFT requirements throughout the business relationship lifecycle. The role involves monitoring transactions, identifying unusual activity, and supporting financial crime prevention to maintain regulatory compliance and safeguard the integrity of the institution.
Key Responsibilities
Customer
* Transaction Monitoring Alerts: Support customer protection and ensure regulatory compliance by reviewing alerts for unusual or suspicious activity. The aim is to minimise disruption to customer behaviour, while ensuring that suspected financial fraud/crime is detected and escalated as required. This includes managing alerts generated from both live transaction monitoring and post‑transaction monitoring.
* Transaction Analysis Reports: Prepare and present detailed reports as part of the periodic review process, identifying patterns, trends, and potential risks in customer transactional behaviour.
* Control Function Responsibilities: Act as a control function in accordance with the company’s regulatory obligations, by promptly identifying, detecting, reporting, and taking action against high‑risk activity.
* Transaction Monitoring Team: Act as an escalation point, adding another level to the four‑eye principle.
Accountability
* Transaction Monitoring Alerts: Review and resolve daily alerts generated by the transaction monitoring systems, ensuring thorough documentation and risk‑appropriate management. Escalate suspicious or unusual activity to senior officers and/or the AML function in line with escalation protocols.
* Transaction Analysis Reports: Be accountable for the timely and accurate preparation of transaction analysis reports during periodic reviews, ensuring identification and documentation of any transactional patterns, anomalies, or risks relevant to customer profile.
* Risk Identification & Record Keeping: Identify and accelerate AML/CTF red flags or inconsistencies in customer information. Maintain supporting documentation in designated systems (e.g., SharePoint and Confluence), ensuring accuracy, version control, and auditability.
* Requests for Information: Assist where necessary for any external requests, such as from (but not limited to) MOKAS, any National Regulatory Authority, or Auditors.
* Regulatory Awareness: Stay informed on any changes/developments in regulatory frameworks and properly apply them within the periodic review and alert management processes.
Responsibility
* Transaction Monitoring Alerts: Review and manage alerts from live and post‑transaction monitoring systems, escalating suspicious activity as required.
* Transaction Analysis Reports: Compile transactional data and identify patterns or risks, as part of periodic customer reviews.
* Compliance Collaboration: Work within the transaction monitoring team and cross‑collaborate with the onboarding team to ensure alignment of information and consistency in customer treatment. Coordinate with internal teams to retrieve, verify, or clarify documentation as required.
Engagement
* Internal Communication: Communicate findings and concerns clearly and effectively to senior officers and other relevant stakeholders, as required. Participate in regular compliance meetings to share insights or suggest process improvements related to periodic reviews or transaction monitoring.
* Stakeholder Support: Support front‑office teams with compliance‑related clarifications, guidance on documentation standards, and expectations during review cycles. Demonstrate a proactive and solution‑oriented mindset when dealing with incomplete, inconsistent, or delayed customer information.
* Culture of Compliance: Promote a culture of compliance across the company by adhering strictly to policies, while maintaining high standards of diligence.
Qualifications & Skills
Hard Skills
* Entry‑level understanding of Know Your Customer (KYC), Customer Due Diligence (CDD), and Anti‑Money Laundering (AML) regulatory requirements, particularly in relation to transaction monitoring.
* Proficient in using compliance tools for sanctions, PEP, and adverse media screening (e.g., World‑Check, Lexis Nexis), and maintaining accurate records in internal systems such as Confluence, or similar platforms.
Soft Skills
* Experience drafting clear and concise summaries of alert review findings.
* Excellent critical thinking and attention to detail.
* Collaborative approach, experience in working with diverse technical and business teams.
Experience
* Minimum 3 years of relevant work experience.
* Knowledge of AML Investigations, and/or the payments industry is considered an advantage.
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